bubu 88 Privacy Policy

1. Introduction and Scope

bubu 88 places the highest importance on its users' privacy. This Privacy Policy ("Policy") applies to bubu 88's website, mobile application, and other digital platforms. It explains what personal information we collect, why we collect it, how we use it, and under what circumstances we may share it with third parties.

By using our platform, you agree to the terms of this Policy. This Policy should be read alongside our Terms and Conditions, as both documents together fully define the relationship between you and bubu 88.

This Policy applies only to users located in Bangladesh who use the bubu 88 platform. If you are under 21 years of age, you are not permitted to use our services.

2. What Information We Collect

2.1 Information Provided at Registration

When opening an account, you provide the following information:

• Full name
• Date of birth (for age verification)
• Mobile number
• Email address
• Preferred username and password

2.2 Financial Transaction Information

When making a deposit or withdrawal, we collect the information required for your chosen payment method. Our platform currently supports transactions via bKash, Nagad, Rocket, and Upay. We store the mobile banking numbers and transaction identifiers needed to process payments.

2.3 Automatically Collected Information

Certain information is collected automatically while you use our platform:

• IP address and device identifiers
• Browser type and language settings
• Operating system information
• Session duration and navigation patterns
• Information collected through cookies and similar tracking technologies

2.4 Identity Verification Information

As part of regulatory compliance and fraud prevention, bubu 88 may in certain cases request a photo of your national ID card or passport for identity verification. This information is used solely for verification purposes and is stored securely.

3. Purpose of Use

The information we collect is used for the following purposes:

• Creating, verifying, and managing accounts
• Processing financial transactions and ensuring transaction security
• Preventing access by persons under 21 years of age
• Detecting and preventing fraud, money laundering, and other unlawful activities
• Providing customer support via live chat and email
• Resolving technical issues and improving platform quality
• Providing a personalised gaming experience and relevant promotional information
• Meeting applicable legal obligations

We never sell your personal information to advertising networks or transfer it to third parties for commercial purposes.

4. Information Sharing and Disclosure

4.1 Payment Processors

To complete transactions, we share the necessary financial information with bKash, Nagad, Rocket, and Upay. These partners operate under their own privacy policies, and only the information required to process a transaction is shared with them.

4.2 Technology Service Providers

We work with certain technology service providers to operate our platform, such as cloud hosting, cybersecurity, and analytics software providers. These providers process data on behalf of bubu 88 and are contractually bound to uphold our privacy standards.

4.3 Legal Obligations

We may be required to disclose information to relevant authorities in response to a court order, lawful investigation, or other legal requirement. In such cases, only what is legally required will be disclosed.

4.4 Business Changes

In the event of a merger, acquisition, or sale of assets, user information may be transferred. Should this occur, we will notify users in advance, and the new party will be bound by this privacy policy.

5. Cookies and Tracking Technologies

bubu 88 uses cookies and similar technologies to keep the platform running smoothly. Cookies are small text files stored on your device that help us remember your session and improve platform functionality.

We use three types of cookies:

• Essential cookies: Required to keep your login session active and maintain core platform functionality. Without these, the platform will not work properly.
• Performance cookies: Used to analyse how you use the platform, helping us improve the quality of our service.
• Preference cookies: Used to remember your language and other preferences.

You can control cookies at any time by adjusting your browser settings. However, disabling certain essential cookies may limit some platform features.

6. Data Security Measures

bubu 88 follows industry-standard technologies and practices to keep your information secure:

• Data in transit is protected using SSL (Secure Socket Layer) encryption
• Sensitive information is stored in encrypted databases
• Only authorised staff are granted access to personal information
• Regular security audits and vulnerability assessments are conducted
• Suspicious transactions and activity are monitored automatically

No digital system can guarantee absolute security, but we always maintain the highest level of precaution. We will notify users without delay if a security issue arises.

7. Data Retention Period

bubu 88 retains your personal information for as long as your account is active or as needed to provide our services. After an account is closed, certain information may be retained for a specified period for the following reasons:

• Financial transaction records — for the period required by legal obligations
• Information relevant to fraud prevention or dispute resolution
• Identity verification documents — in accordance with regulatory guidelines

Once the specified retention period ends, information is securely deleted or anonymised.

8. Your Rights

As a bubu 88 user, you have the following rights:

8.1 Right of Access

You may request to know what information we hold about you. We will provide a summary of that information within a reasonable time.

8.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected. Some information can be updated directly in your account settings; for more important changes, please contact customer support.

8.3 Right to Erasure

After closing your account, you may request that your personal information be deleted. However, certain information may need to be retained due to legal obligations, as explained in section 7.

8.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. This can be done through your account settings or by contacting customer support.

9. Protection of Minors

bubu 88 provides services only to individuals aged 21 or above. We do not knowingly collect information from minors. If a user is found to be under 21, their account will be closed immediately and the associated information will be deleted.

Parents or legal guardians who believe their child or dependent has created an account may contact our customer support immediately. To learn more about responsible gambling, please read our Responsible Gaming page.

10. Third-Party Links and Services

bubu 88 is not responsible for the privacy practices of any third-party sites that may be linked from our platform. We recommend that you review the privacy policy of any third-party site before using it.

Game providers such as Evolution, Pragmatic Play, and others integrate their gaming software into our platform. Information collected during gameplay is primarily handled on our servers, though some technical data may be shared with the game provider.

11. Policy Changes and Notification

bubu 88 reserves the right to revise this privacy policy due to business needs, legal changes, or technical developments. If significant changes are made:

• The updated date will be displayed on this page
• Registered users will be notified by email or platform notification
• For material changes, renewed consent may be requested

Continued use of the platform after any changes will be considered acceptance of the updated policy. You may also visit our Frequently Asked Questions page for a full understanding of all terms of our service.

12. International Data Transfers

Our technology infrastructure may use servers located in different countries. If your information is transferred outside Bangladesh, we ensure that equivalent protections to those in this privacy policy are in place in the destination country. We use proven security protocols and contractual safeguards for all data transfers.