bubu 88 Terms and Conditions

1 Introduction and Applicability

These terms and conditions apply to all services, products and content of the bubu 88 platform. bubu 88 is an online gaming and sports betting platform operated for users in Bangladesh. The word "platform" in this document refers to the bubu 88 website, mobile app and all related services.

By registering on this platform or starting to use any service, the user acknowledges that they have read these terms in full and agree to comply with them. If you disagree with any part of the terms, you are requested to stop using the platform immediately.

To learn more about how our platform operates, you may read our About Us page, which covers bubu 88's values and operating principles.

2 Eligibility Conditions

The following conditions must be met to open an account and use services on bubu 88:

• The user must be 21 years of age or older.
• All information provided at the time of registration must be true and accurate.
• A valid mobile number and email address are required.
• The same person may not create more than one account.
• Operating multiple accounts using the same device, IP address or payment method is prohibited.
• Any employee or associated person of bubu 88 may not open an account as a regular member.

If any of these eligibility conditions are violated, bubu 88 reserves the right to suspend or close the relevant account without prior notice.

3 Account Registration and Verification

3.1 Registration Process

During registration, the user must provide their correct name, age, mobile number and preferred payment method. Accounts registered with incomplete or false information may be cancelled, and any winnings or bonuses in that account may be forfeited.

3.2 Identity Verification (KYC)

bubu 88 may at any time request a national identity card or other documents to verify a user's identity. Withdrawals may be temporarily held until verification is complete. How personal information is collected and stored is described in detail in our Privacy Policy.

3.3 Account Security

It is the user's own responsibility to keep their account login details confidential. bubu 88 will not be held responsible if a password is shared with a third party or if unauthorised access occurs. Any suspicious activity must be reported to the support team immediately.

4 Deposit and Withdrawal

4.1 Deposit Rules

bKash, Nagad, Rocket and Upay may be used for deposits on bubu 88. The minimum deposit amount is ৳200. Using the correct reference number at the time of deposit is mandatory — bubu 88 is not responsible for any delay caused by an incorrect reference.

Deposits must be made only from a mobile banking account registered in the user's own name. Deposits made using another person's account will not be refunded, and the associated bubu 88 account may be subject to investigation.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals may only be made to the payment method used for the most recent deposit, or one registered as a verified payment method on the account. Rocket is the mobile wallet of Dutch-Bangla Bank.

To withdraw winnings earned from a bonus, the relevant wagering conditions must be met. If a withdrawal is requested before wagering is complete, the bonus and any winnings earned from it may be forfeited.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

A 100% bonus is available on the first deposit on bubu 88, up to a maximum of ৳20,000. The wagering condition for this bonus is 20 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,000 bonus, giving a balance of ৳2,000, and ৳1,000 × 20 = ৳20,000 must be wagered before withdrawal.

5.2 Other Promotional Offers

Each promotional offer has its own conditions. A wagering requirement of 18x applies to the weekly bubu 88 Reload Festival bonus, 22x applies to the bubu 88 Slot Fun bonus, and 20x applies to the weekly Cricket Deposit Incentive bonus.

5.3 General Bonus Rules

• An offer may not be claimed more than once per account, unless the offer description clearly states otherwise.
• bubu 88 reserves the right to modify, suspend or cancel any offer.
• If irregular betting patterns or fraudulent activity aimed at claiming bonuses are detected, the bonus will be cancelled.
• Multiple bonuses may not be claimed from the same family, household or device.
• If a withdrawal is requested before the wagering condition of a bonus is met, the active bonus and associated winnings will be forfeited.

6 Betting and Gaming Rules

6.1 General Betting Rules

A bet once confirmed cannot be changed or cancelled. If the outcome of a bet cannot be determined due to a technical issue, that bet will be considered void and the stake will be returned. For sports betting, bets will be settled after the official result is announced.

6.2 System Errors

If incorrect odds or incorrect results are displayed due to a software or hardware error, bubu 88 reserves the right to cancel those bets. Bets placed at clearly incorrect or unusual odds may also fall under this rule.

6.3 Restrictions

bubu 88 reserves the right to set a maximum bet amount for any user or to limit betting on any specific market or event. These decisions are made on business grounds and there is no obligation to notify the user individually.

7 Prohibited Activities

The following activities are strictly prohibited and will result in permanent account closure and forfeiture of all funds:

• Operating multiple accounts or gaining access to another person's account.
• Placing fraudulent bets with the intent of exploiting the bonus system (Bonus Abuse).
• Exploiting any technical error on the platform without reporting it.
• Threatening or behaving improperly towards other users.
• Using any automated program, bot or script to place bets.
• Attempting to deposit funds obtained from illegal sources.
• Conducting transactions through an account on behalf of a third party.

8 VIP Program and Cashback

The bubu 88 VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is available at each level, calculated as a fixed percentage of that week's net loss (total losses minus total winnings).

The cashback rate is up to 0.3% at Bronze level, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum and 1.5% at Diamond level. Example: a Gold member with a net loss of ৳20,000 in one week will receive ৳20,000 × 0.9% = ৳180 cashback. Promotion to a higher level is based on active betting activity.

The account must be active and fully verified to receive VIP level benefits or cashback. bubu 88 reserves the right to change the VIP program conditions or cancel membership.

9 Privacy and Data Protection

bubu 88 places great importance on protecting users' personal information. All transactions and communications are secured through SSL encryption technology. Full details of how user information is collected, stored and used can be found in our Privacy Policy.

bubu 88 does not sell user information to third parties. However, information may be provided to authorities when required by legal obligation or for fraud investigation purposes.

10 Responsible Gaming

bubu 88 believes in responsible gaming. Online gaming is a form of entertainment — it should not be treated as a source of income. If a user feels that their gaming habits are getting out of control, they should seek help immediately.

Users can set deposit limits, take a temporary break or use the self-exclusion feature on their account. Full details on how to use these features and where to get support can be found on our Responsible Gaming page.

11 Service Suspension and Account Closure

In the following circumstances, bubu 88 may temporarily suspend or permanently close any account without notice:

• If any provision of these terms and conditions is violated.
• If the information provided is found to be false or incomplete.
• If unusual or suspicious activity is detected on the account.
• For technical maintenance or due to legal obligations.
• If the user requests account closure themselves.

In the event of account closure, if it is not due to a rule violation and the balance is withdrawable, that amount will be returned.

12 Customer Service and Complaint Resolution

The bubu 88 customer service team provides support in Bengali and English via live chat and email, 24 hours a day, 7 days a week. If you have a complaint, please contact the support team through live chat first.

After a complaint is submitted, bubu 88 will review it and respond within a reasonable time. Our FAQ page contains answers on various topics that may resolve your issue.

13 Limitation of Liability

bubu 88 is not responsible for any loss suffered by a user due to technical failure, internet disconnection or other third-party issues. If a sports event is cancelled or postponed, the relevant bet will be voided and the stake will be returned.

The user must acknowledge before using the platform that they are gaming with full awareness of the risk involved and that they bear sole responsibility for any losses.

14 Changes to Terms and Conditions

bubu 88 reserves the right to update these terms and conditions at any time. For significant changes, an attempt will be made to notify users through the platform. However, it is the user's own responsibility to review this page regularly.

Continuing to use the platform after any change is considered acceptance of the new conditions. If you disagree with any condition, please contact the support team to close your account.